Elastic band broke on my ZTR cover.........

Discussion in 'W.E. Chapps' started by K&L Landscaping, Jan 26, 2006.

  1. K&L Landscaping

    K&L Landscaping LawnSite Senior Member
    Posts: 657

    I have a cover for one of my ZTRs that the elastic band has broken around the bottom. The cover will not stay on now under windy conditions. I have had the cover for a little less than a year now. Just wondering what your warranty policy is for this type of failure?

    Thanks a lot for your help!
     
  2. WE Chapps

    WE Chapps Sponsor
    Posts: 91

    K&L Landscaping,

    That happened to one another cover. If you will send it back via U.S.Mail to us at: P.O.Box 201054, Port Orange,FL 32129-1054 we will reconnect the ends more securely and send it back to you. Sorry about that happening.

    Thanks,
    W.E.
     
  3. K&L Landscaping

    K&L Landscaping LawnSite Senior Member
    Posts: 657

    GREAT! Love the way you are willing to stand behind your products.
     
  4. TURF DOCTOR

    TURF DOCTOR LawnSite Silver Member
    Posts: 2,138

    Typical of jim standing behind his products,WHOO RAHH
     

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