Well this year so far has not been good. Today was the icing on the cake. We took our 1 month old Ferris back to the dealer to trade up to a Exmark (was not happy with the Ferris). Monday when we were at the dealer he showed us a hydro w/b which I liked and then he told us about a Lazer Z he took back in trade from a homeowner who "could'nt figure it out". The deal was pretty good on either one but we wanted a day or 2 to decide. I told the dealer we will come back Wed and take 1 of the 2. Today we decide to go get the Lazer, so we take our Ferris in and the owner who we talked to was out to lunch. I have bought every piece of equipment I own from this dealership and am on a first name basis with everyone there. So I told the other salesman about the deal we struck and he said just go ahead and take it and I'll tell him when he gets back. Meanwhile while I'm walking through the showroom there is an older couple looking at a couple of mowers for their home. I mentioned to them that the Simplicity is a real nice mower and I thought they would be happy with that and that they could not go wrong with the Exmark. The husband asked me about the Ferris he was sitting on ,and I told him about our mower. He then asks me where we were out of ( I had on my company shirt) and I told him, he said he could probably get me some work because his mother in law was not happy with the guy who was doing her lawn. He asked if I had a biz card and I went to the truck to get him one. When I got back I gave him the card in front of the sales guy who had been in the office looking up something for them prior to this. I told the salesman I was trying to help him out with a sale, I guess he thought I was trying to get them to not buy a mower but instead just hire me ,although we all laughed when I said I was trying to help him out. So several hours later I get a call from the owner who says hey I sold that mower this morning I need you to bring it back ,and btw thanks for screwing up a sale and trying to sell a customer on your service instead. I tried to explain but he cut me off and said just bring my mower back. Now this really hacked me off. First of all he sold my mower out from under me and 2nd acused me of something I did'nt do. A long post but I need some advice.