Ever had a customer ask this?

Discussion in 'Lawn Mowing' started by lawn_pro, Apr 14, 2005.

  1. lawn_pro

    lawn_pro LawnSite Senior Member
    Posts: 284

    We got a call, some lady wants to "try out" several lco's around town, she says that she wants to pay 20.00 to have her lawn mowed and wants to see who will do the best job before she makes a decision. Told her no thanks, were full, she says "thanks I will keep you in mind for next season". I am thinking, gee thanks. Anyone ever had a customer ask something like this?
     
  2. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    yes i have, and the answer is no, never, and DON'T keep me in mind for next season
     
  3. Sky King

    Sky King LawnSite Member
    Posts: 44

    I am just getting started, This lady called said she would like to see how good a job I do, When I got their she hade me cut 2,1/2 inches, then rake it, back yard could not get in hade to use the push mower, (All for $15.00) She said the guy thhat hade been cutting hade not showed in 12 week, She singed a service agrement and off I went, She called me that night and said she would like to cancel, Said the guy that had been cutting it came by seen it hade been cut and goy upset :angry:
     
  4. Mo Green

    Mo Green LawnSite Bronze Member
    Posts: 1,487

    First of all, why is this potential customer setting your prices and telling you how to run your business? This is an example of how not to conduct business.
     
  5. marko

    marko LawnSite Senior Member
    Posts: 963


    She probably has 27 companys lined up. When they are all done, it's winter and she's done.
     
  6. marko

    marko LawnSite Senior Member
    Posts: 963


    If she signed a service agreement, why are you going to let her slide? If it were me, and I had to manually rake, it would not be for $15! Maybe it was a blessing in disguise.
     
  7. Appalachian landscape

    Appalachian landscape LawnSite Senior Member
    Posts: 453

    you got the shaft. I couldn't or wouldn't unload my stuff for $15. The most I would do is get the weedeater out for less than 15 min.
     
  8. MMLawn

    MMLawn LawnSite Gold Member
    Posts: 3,569

    Hurry, run to the mirror and make sure there isn't a fiddle attached somewhere to your forehead....cause man did she play you like one!
     
  9. Jpocket

    Jpocket LawnSite Silver Member
    Posts: 2,278

    WTF is wrong with you! If you'll do that you deserve it.
     
  10. Wolfie's L&L

    Wolfie's L&L LawnSite Member
    Posts: 211

    Speechless...Totally speechless
     

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