Got the rest of our lawns done today with no further problems. I didn't hear back from the owner yesterday because there was an accident in the shop and somebody had to get stitches.... I emailed the owner last night and told him how disappointed I was about his counter guy telling me that metal shavings is normal wear and there is nothing wrong with my machine. The counter guy also told me if I feel there is something wrong with it just keep running it till it breaks then they will know what to replace. I got this response from the owner: I absolutely understand where you are coming from. I talked to *****, we are now on the same page with regards to what is acceptable in a hydro reservoir...Clean Hydro Fluid! I would like the opportunity to make this up to you."