My wheel motor developed small leak after 100+ hours so I called my dealer and they said rush it up ther they would need to look at it right away. So I quit mowing and rushed it up there. I told the guy who wasn't listening very well to also greese all fittings. The phone would ring and nobody would answer while I was there, so that let me know why it took a dozen times to get thru on the phone. I called several times to get an estimate on about when it would be worked on but never could get a strait answer. After a week I wrote the manager a email telling him about my disatisfaction with the service. He said he had been sick and the employees were not at there best when he was not around. He was very nice about it. He gave me a loaner after a week.(Dixie Chopper) He phoned me and said the bearing didn't look good so they ordered a wheel motor kit. Glad he found that. The small Dixie Chopper broke down after 1.5 hours (new) so I had to do some rigging to keep it going but I was able to finish my accounts. Any way my biggest complaint is that this all took 2 weeks while I mowed with a much smaller mower the second week. He said they didn't know I was a comercial mower or the would have given me a loaner the first week. I could not get a strait answer as to about when it would be worked on. Oh yea they forgot to greese it. Am I expecting too much from a dealer????