Exmark stand-on aerator = slow up/down

Discussion in 'Turf Renovation' started by americanlawn, Oct 23, 2013.

  1. Service 1st Lawn Care

    Service 1st Lawn Care LawnSite Senior Member
    Posts: 643

    Would not have mattered if you saved a few hundred bucks, I would not have paid the bill. You say this owner is a trustworthy guy but he seems to be lacking in customer service. I would take this up with Exmark also, you lost time and money.
     
  2. Mark Oomkes

    Mark Oomkes LawnSite Fanatic
    Posts: 11,872

    Ditto to both these comments.
     
  3. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Posts: 5,846

    Thanks Mark. Sorry I was an A-Hole. Wondering if Lenny from Exmark has followed this post? (I think I provided the serial number & purchase date) The whole thing seems kinda fishy to me regarding warranty.
     
  4. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Posts: 5,846

    Exmark Premium Hydro Oil = "page removed". http://www.exmark.com

    I want to service my new Exmark stand-on aerator this winter, but I had "questions" regarding the best hydro oil and what is in Exmark's premium hydro oil.

    At this point, I have concerns regarding:

    1) Dealer knowledge/experience
    2) Operating the aerator with existing Exmark hydro oil
    3) Operating the aerator at temps between 20 -- 35 degrees (this week's forecast)
    4) Info regarding Exmark Premium Hydo Oil was removed from the Exmark site

    I'm not complaining. Just seems I keep running into dead ends. Do you guys always use Exmark hydro oil, or do you use something else?
     
  5. sjessen

    sjessen LawnSite Silver Member
    Male, from Knoxville, Tn
    Posts: 2,875

    Exmark used to use Mobil 1 20w-50 until Mobil changed the formulation and was causing some hydro problems for them. The current product is considered superior to Mobil 1.
     
  6. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Posts: 5,846

    Wondering what that product is?? Is it a true hydro oil, or is it a motor oil? And why the secrecy regarding Exmark & it's products???
     
  7. sjessen

    sjessen LawnSite Silver Member
    Male, from Knoxville, Tn
    Posts: 2,875

    Can't answer that Larry. Here is what the dealer has said: Mobil 1 was used exclusively until Exmark began experiencing a higher than acceptable failure rate in hydro components. What they found was that Mobil had changes the formulation of their oil. Exmark/Toro then had oil formulated to provide greater protection at higher temperatures.

    Your dealer should be able to address the veracity of this.
     

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