I have a new customer that is asking more questions than I seem to be able to answer and I get tongue tied. My usual explanation is "by adding organic matter(compost) containing beneficial microbial content and then doing a maintenance spray(CT/molasses) to help feed those microbes to take care of them so they can take care of your lawn". This customer asked the right question at the wrong time and I don't know how to explain it to him..." Why does the synthetic have a bunch of nitrogen but your organic does not". I now only apply the N in the Fall in my program. I know too much is not needed and he knows N is not readily available?! Any help would be appreciated.