Extra Charges?

Discussion in 'Lawn Mowing' started by Expert Lawns, Aug 1, 2002.

  1. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Posts: 2,660

    this may a topic you guys have never discussed, but i was wondering if anyone has had to charge extra for lawns that have LOTS of dog ''piles''. its getting to be a hastle at one of my accounts. i have to put up with the horrid smell, sometimes it flips up and hits me, i have to spend more time cleaning equiptment, and sometimes i have to skip some parts of the lawn, leaving it looking shabby and unprofessional (and i hate that). i have mentioned to the owner to clean it up or i'd have to mow around it. he obviously doesn't care, but i think of my mowing as my best advertising and hate leaving lawns looking less than perfect.
     
  2. KenH

    KenH LawnSite Bronze Member
    from CT
    Posts: 1,622

    I have done it (raised rates that is). What gets me is the customer who has kids who dont do it. It was always my job to clean up the yard when I was young.
     
  3. E-man

    E-man LawnSite Member
    from PA
    Posts: 136

    If he does not care why should you. Id drop him and find someone else.

    If you dont want to loose his business give him the number of the local pooper-scooper:)
     
  4. Norway911

    Norway911 LawnSite Member
    Posts: 14

    I have one customer who has a daughter that comes to visit several times during the summer and brings her dog. When the dog is there, I get an extra $10 to walk the property beforehand and remove the waste, it usually only takes a couple of minutes and there is usually only a couple of piles as well. Easy work! But stinky if it is fresh!
     
  5. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Posts: 2,660

    i think the thing to do is just tel him 'if there is an abundance of dog mess then i'll have to charge and extra $10 to walk and clean up the stinky mess :angry: ' thanks for the ideas guys
     
  6. wolfpacklawn

    wolfpacklawn LawnSite Member
    Posts: 120

    Norway 911

    Glad to see someone else that will pick up the stuff. I think its a great way to get an extra $10. We pick up the waste at about 75% of our customers that have dogs. We charge between $8-12 depending on how many dogs and how large of an area we have to pick up. Ive seen other threads on this subject and most of the guys wont touch it.
     
  7. lawncare3

    lawncare3 LawnSite Bronze Member
    Posts: 1,981

    mc hammer says DON'T TOUCH THAT:D
     
  8. Turfdude

    Turfdude LawnSite Bronze Member
    Posts: 1,900

    We place a line in contract for clients to clean up after pets and children day before or morning of scheduled visit. They may get 2 friendly reminders, then warning, then dumped.

    Bob
     
  9. Shady Brook

    Shady Brook LawnSite Bronze Member
    from Indiana
    Posts: 1,517

    I am not interested in picking up dog stuff, if I were, I would have a few around my own house. They get a warning, then an extra charge, followed by discontinued service.

    That stuff is gross!

    Jay
     
  10. devildog

    devildog LawnSite Senior Member
    from sc
    Posts: 270

    I concur w/ turf dude & shady brook. with regards... devildog
     

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