Hi guys. I've never had this happen before. This is the second season that I've been doing basic lawn maintenance for a customer at their summer home...spring and fall cleanups and mowing. Mowing is bi-weekly except during peak growth. Easy customer to deal with, pay on time, happy with my work but also not a big account...pretty much bare bones maintenance. The front lawn burned out pretty badly over the summer (full sun and zero irrigation) and they asked if I could repair it for them. I slit seeded the front lawn with a turf-type tall fescue blend. One area near the driveway that they walk on on a regular basis was particularly bad. I did a double pass on it with the seeder but it didn't penetrate really well as the tines were pretty worn on the rental unit I had (Bluebird). A couple of weeks later I went to check on germination and that area had little to no germination. I had my Grass Stitcher (www.grassstitcher.com) handheld tool with me so I spend an hour running the tool over it and re-seeding. It was a bit late to do so (October 14th - our first frost was Oct 31st) but I thought I'd give it a try. Well I recently did the fall cleanup and that area looks like crap. Really no germination. I didn't charge this customer a lot for this renovation to begin with and already have an extra hour in, but I feel that it's ultimately my fault for showing up with a crappy rental unit with worn out tines. It worked fine on the other 3 lawns I did that day but this was the last one and the area was pretty compacted and had a dense mat of dead grass that's still there in fact. I'm pretty sure that if I give it another try in the spring it's not going to make it through the summer because I know they won't water it. So what would you guys do? Try again in the spring? Give the customer a credit? Or just say hey, I tried...if you want me to try again it's extra. I feel they got their money's worth ($166.75 for overseeding and fertilizing the front yard) but I'm really not satistfied with that bare/dead area. BTW, the extreme foreground in the second picture is the stone driveway, not lawn. Here's some pics of the lawn. Thanks in advance.