Field Service / Routing Software ?

Discussion in 'Irrigation' started by JimLewis, Aug 12, 2011.

  1. JimLewis

    JimLewis LawnSite Fanatic
    Posts: 6,841

    I posted this thread in the LawnCare forum. But I wanted to post it here too, because I know irrigation companies who are using this program as well. Wanted feedback from any of you who have been using this or anything similar as well......


    Anyone use any of the high-end proprietary field service / routing software? For instance, Hindsite. I know there are other programs out there. I don't mind paying good money for them.

    But Hindsite is $500 to purchase and then like $50-$99 per crew / tech. you have running. For me, that adds up to almost $800 per month!!!! I just can't see paying that much each month just to use a program. Especially when for 3-4 months in the winter we wouldn't hardly be using it very much. That's almost $10K a year!

    Anyone know of anything that works like Hindsite, but is a little less expensive?

  2. mitchgo

    mitchgo LawnSite Silver Member
    Posts: 2,780

    I recently asked our programmer if he would sell our program to other irrigation companies. He said he can't though because my boss has paid him to make a program for him. So our programmer doesn't own it

    wish I could show you guys our program though as it is completely set up for irrigation
  3. DanaMac

    DanaMac LawnSite Fanatic
    Posts: 13,156

    Have you looked at QXpress? I've used for years after a couple guys here mentioned it. Integrates with my Quickbooks real easy.
    Attached is what I look at everyday on the schedule. The weekly view with three techs per day. You can also change to daily or monthly.

    Last edited: Aug 12, 2011
  4. bcg

    bcg LawnSite Bronze Member
    from Tx
    Posts: 1,835

    I'm using Field One. It runs as a Windows service on an SQL server so you only have to open a couple of ports on the firewall and you can have secure remote access anywhere you have an Internet connection. I have laptops in the vans with 3G cards so the schedule stays real time for the office and the techs. If the office adds a call, it shows up right away, techs do invoicing and billing (including processing credit cards) on site and tech status is always current so the office knows what's going on. It also integrates with QB if you want it to but I don't use that feature of it. I believe they have both purchase and monthly leasing options, we just bought it though.
  5. mitchgo

    mitchgo LawnSite Silver Member
    Posts: 2,780

    I love your setup.
    My boss is soo damn busy but he claims we will set this up this winter, cept we will use our phones as hotspots.

    Right now we have a win 2008 server using mysql database and our program is based off microsoft access which gives you the ability to program your own program. Each night my boss grabs the laptops from the trucks and syncs them to the database, then sets them back out for our route the next day.
  6. Mike Leary

    Mike Leary LawnSite Fanatic
    Posts: 21,986

    I do hand it to you guys, seriously. That is such a efficient way of keeping track and cutting the office time. :clapping:
  7. Kiril

    Kiril LawnSite Fanatic
    Posts: 18,308

    dotProject ..... it's free.
  8. hunterpreferred

    hunterpreferred LawnSite Member
    Posts: 181

    We have been using hindsite for 3 years now. The price has gone up since we started, but I feel it's still worth the money. I think you can cancel all but 1 of the licenses over the winter. Also they have a new half license option that allows you to schedule in the office, but no mobile device. Not sure that would work for your needs, but it can reduce the cost.
    Great product Good luck

    SPEEDSKI LawnSite Member
    from TN
    Posts: 67

    We have hindsite also and we are now at the point where it is time to really set up the software to use its full potential.

    Do those who use it have it set up to where you feel comgfortable with the "office girl" transferring the work orders to Quick Books and then sendnig them off with out your review?

    How are you updating the pricing for materials? I have been updating in QB then to Hindsite.

    I have had to really get more involved in the software now that the service side has grown so much, but I do not have time to check 40 invoices a day and do all my normal operations and design tasks.

    Thanks for any help.
  10. sprinklerchris

    sprinklerchris LawnSite Senior Member
    from Georgia
    Posts: 281

    You get what you pay for.

    Hindsite is worth every penny by keeping track of all of the missed hours and materials that clients otherwise never get charged for. And the paperwork reduction is huge.

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