We recently paid our first fine ever. Keep in mind that we have 3000 accounts, have been in business since 1990, and we have never had a "fine" until now . It was a $520 fine. Here's the skinny: July 2007, applicator was applying granular fert to a customer's lawn which had no weeds whatsoever. As he put his spreader back onto his truck, the customer came out and said, "I want you to spray 'these weeds' growing on the south side of my yard". So he grabbed a spot sprayer and followed the customer to her back yard. As they both walked along the south side of her privacy fence, she pointed out unwanted vegetation (definition of weed) growing over & through her fence. She said, "Spray this" and "spray this". So he sprayed exactly what the customer told him to. Turns out this was all just one plant.... her next door neighbor's Jackmani clematis. Couple days later, we got a phone call from our State. Seems the next door neighbor complained that "we killed all of her backyard ornamentals". I knew this was bull, so I immediately came out & inspected her backyard ornamentals. NO damage whatsoever. (except for some dieback of her clematis on the next door neighbor's side of the property), but a few days later, a State inspector came out to our office. Well.........you can guess the rest of the story. We got a fine for $520......even though our customer's fence was "one foot INSIDE" her property?????? I guess this is one method of acquiring "miscellaneous income" for our state?? BTW, the complaining lady does NOT work. (but we know her address) (new guys, read between the lines).