got there at 830, she started to say how her arm hurts and she going to die soon, i started to trim her bush, only the seasonal growth. then she started more here and more there, . then she asked , do you have your chain saw with you. trim the dead stuff off, with that i said , you only wanted the season growth off,she says manicure it. i estimate 5 minutes and here its bin 12 minutes already, she kept complaining, so i said , your fired, find another lawn man, i cant satisfy you ever, she said please cut my grass, i said nope you violated your contract with me, read the fine print... if im not happy working for you, i can terminate the contract, see ya! have ever fired any customers?