I fired a customer today and feel great about it. I had this customer who was a PITA last year and I approached this year about a fertilizer program and he says nope he aint interested. So last week I cut in his neighborhood for the first time this year and he sees me gets in his car and leaves not saying anything. I didn't cut his grass last week and last night I get a voice mail asking me to call him. I called this morning and he asks me if I cut his property last week and I said no. He said he had a broken sprinkler head near the top of his drive (where he parks his car)> I told him my machines haven't been on his property this year. He says ok can I look at it and I said I would if I had a chance today since I was in his development.. He then says don't cut until he tells me I say ok. I signed two more people in his area today and I called him back I tell him that my schedule is full and when he is ready for his lawn to be cut he will have to find someone else to cut. ( HE also told me he wanted bi-weekly service this year). First he tries to set me up for damaging his sprinkler head which I could almost guarrentee he ran over and then he cuts me to bi-weekly and then when his is ready like when the grass is 8 inches tall. I ain't going there this year with people and when I told him he would have to find someone else you could hear a pin drop. I felt great about this decision because I have to many customers who treat me well and always compliment my work to have this A-HOLE always break my balls about something.