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First Customer

Discussion in 'Original Pictures Forum' started by huntercook33, Oct 3, 2004.

  1. huntercook33

    huntercook33 LawnSite Member
    from Orando
    Posts: 42

    Got our first customer today, $100 a month, twice a month off, four on. A little bit over grown, real fun up a hill with a 22" push mower.

    yard3.JPG

    lawnsweet.jpg
     
  2. Palmer Lawn Care

    Palmer Lawn Care LawnSite Member
    from Maine
    Posts: 42

    Looks pretty good, how long did it take you to mow it?
     
  3. huntercook33

    huntercook33 LawnSite Member
    from Orando
    Posts: 42

    About an hour maybe an hour and 20 with 2 people. Ran out of gas once, so that took a good 20 minutes. But other than that, most of the time was spent pushing that mower up the incline which wasn't fun. And I now know why you guys don't like dogs.
     
  4. ALarsh

    ALarsh LawnSite Silver Member
    from Midwest
    Posts: 2,412

    Congrats on the first account.

    What does "twice a month off, four on" mean?
     
  5. huntercook33

    huntercook33 LawnSite Member
    from Orando
    Posts: 42

    We mow twice a month on the offseason, and then four a month on the on-season
     
  6. gogetter

    gogetter Banned
    Posts: 3,256

    I assume you charged more for that initial cut, being as it was overgrown?
     
  7. huntercook33

    huntercook33 LawnSite Member
    from Orando
    Posts: 42

    Nope, I didn't want to scare her and make her think there were hidden charges.
     
  8. gogetter

    gogetter Banned
    Posts: 3,256

    You work harder and it takes longer to do an initial cut on an overgrown lawn. You need to be compensated for it.
     
  9. twins_lawn_care

    twins_lawn_care LawnSite Senior Member
    Posts: 932

    congrats on getting your first job!

    I think from this one you guys will learn a lot, as I have.

    You will see over time:

    1) you probably should have charged more
    2) you will probably need bigger equipment

    You have to start somewhere though. make it a point to try and reinvest in your company, and grow it. SO maybe after a year, you can get a larger mower, and this property will only take half as long, if that.

    Looks good though, indeed a lot of work for the push 22"

    You said 2 guys were on it. Did you just have 1 mower? maybe you can pick up a cheap garage sale one just in the mean time to speed things up if that was the case?

    Good luck with your business, and althought people may give you a hard time, stick with it if you are sincere about it!
     
    GreenMonster likes this.
  10. TClawn

    TClawn LawnSite Silver Member
    Posts: 2,036

    when I was just starting up I got lots of over grown accounts where the renters hadn't taken care of it and I didn't charge them extra for the exact same reason that you brought up. now I would charge extra for the fist cut because I can afford not to have that customer, but when it's your first account if you don't have that customer you don't have a business, just equipment sitting in the garage.
     

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