Had my first PITA client last week. I kind of knew it when I first met with him. Big posh house in one of the richer neighborhoods around here. Wanted a simple mulching and cleanup. Did my estimate, gave him a price, already had a problem with it. Said he could find it for cheaper elsewhere and wanted me to come down on the price. I said no, this was the lowest I could get. He said ok, wants us to do the job. I get the contract from him, and he's still arguing about the price. I tell him this is my price. Contract says X amount of mulch, for X amount of money. Get the contract signed, and a deposit. I order mulch and it arrives the day we're scheduled to do the job. He hates the mulch. He's convinced its too light and will wash away with the first rain. He says, "I've owned houses for 10 years, I know good mulch when I see it." (whatever that means.) storms off to his car. gets in his car, goes screaming out of his driveway, and misses the truck by just a few inches. I couldn't believe it, literally reminds me of a 4 year old having a tantrum. We work all day, prune the property, mulch it, cleanup. The guy comes back, and he's bitching again about how nothing looks right, the mulch is the wrong colour, etc. We finish, and leave. Every few days since he's been calling wondering why there's still mulch on the property. I sent him a letter canceling our contract. the deposit he paid covered mulch and labor for my employees. the crap that i've been going through with this guy, I just want to drop him as a client and cut my losses--which right now is zero. I've never been treated in such a manner. Spoken to like a child. Everytime I spoke with him after signing the contract was with him starting out complaining. Just now he called, its 6:45pm, he demanded that we remoove the mulch by tomorrow morning if we want the rest of our money. What does he expect i'm just going to come by and get rid of it for him? not likely. I'd say this is a hell of a way to start the season out, but my very first client this season was very happy with our work! and he's looking for more work. I just needed to vent. ...and remember there are nice clients out there. gotta focus on them.