I need to vent! Man, I need a new customer base. I was out today delivering my annual "spring is coming" letter to my lawn accounts. No sooner do I get home and the calls start coming in. I find out that 2 of my customers are now in nursing homes (went in over winter) and more might be on the way! Add to this the customers I lost last fall to moving, the nursing home and death! I also get a call today from one of my good customers that says they don't want me to spray Roundup in the beds anymore because they are convinced that it is killing the shrubs - and from now on they want all hand weeding! I tried to tell them that the shrub deaths were due to diseases, but they didn't want to hear it. I am getting so sick and tired of always trying to "educate" my customers and having it fall on deaf ears! It doesn't seem to matter what the lawn care issue is, they don't want to think things can be done any other way. And the kicker is...they all want premium service (which I give them), but want to pay a lowballer's price!