I have decided to start charging my customers a gas surcharge on top of there normal bill. I have thought about charging a flat fee of $4 to 6 dollars a month or $1 to 2 dollars per visit. Any thoughts?????
As others did in 2005 when this thread started, I started charging a surcharge for fuel once it reached $ 2 a gal. I remember that increase went out to my customers in the June statement of that year. I simply wrote a note on their statement that due to the price of fuel, that a surcharge of $ 1 per cut would be charged. It has gone up and down along with the price of gas, I'm now at $ 2 a cut. I have never heard any backlash from my customers, and a few I did happen to speak about it face to face completely understood. Everyone has their way of running their business. The rising gas prices were and still are a cost of living increase for everyone of us. It costs more to eat, send or receive a package, and to heat your home in the winter, all due to higher fuel costs, so why should it not cost more to have your grass cut?
About 80% of my work is within 5 miles of my shop. You would be hard pressed to pay less annually for fuel than I do running a mowing business. So only having to ask my customers for $ 2-3 a cut ( in the span of 8 years) isn't much, and probably less than most. I've been doing this for 15 years, and have been consistent with my work and what I charge. I don't make it a habit to raise prices on my customers, but perhaps you do, to each his own.
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