Everyone complains about the late payers, constant complainers, and the ones that ask you do a lot of things that you dont charge for. Over time you can weed these ones off of your route and end up with a great customer base. Well i was thinking of how to make this happen quickly. This might be a big headache at the first glance but it is worth it when you end up with great customers. say you normaly cut a lawn for 25, and most of the estimates you give out will be close to 25. With the economy as it is here in michigan, people are on the cheap side..."WHAT! 25 bucks your kidding!" So why dont you charge them 20, you may get way more work than you can handle but you will get the accounts. then raise your rates once every month or 2 untill they are up to the average of your existing accounts. Many of your new accounts will drop but the ones you want...and want you...will stay with you. 1) raising your rates like this will get the cheapo ones out immediatly 2) This way you will be able to add a couple great accounts to your list(ex. you might get 30 accounts but by the end of the season have 5 good ones) I havent made up my mind yet if this would also detur the good ones by raising your rates that quickly. Any Thoughts!!