Well we all can't wait to get on the net and trash the dealer when they do something we don't like so I thought I would share a very good experience. Had a aprt go bad(bad luck) called the dealer @ 4:50 or so at night and told him what it was doing. Told me be here first thing in the morning and it will be fixed in an hour. This is with all the rain we have had and he is very busy as well. Brought a 21" with me to have him just take a look at and he fixed that as well. Everything fixed in under 30 min. He is an Exmark dealer and has a 2 year no downtime deal on the new mowers he sells. Worth every cent I paid for the mowers to have service like that. When buying our mowers for this year service was 90% of what we looked at in a mower purchase. When you are looking at equipment remember to think ahead for service. This is why I drove past a Hustler, Grasshopper, Snapper, and Ferris dealer. I would have purchased any of these brands from this guy due to his service he provides. Hustler is a bigger deck was over 1k less but said he would try to get to it as fast as he could. Spending 1k more on the Exmark made it the cheapest as well as I only had to have one with the no downtime deal. Something to think about I guess. Support the dealers that support us.