I had a customer until yesterday that was kinda a PIA. I bid his lawn at $20.00 per week figureing to mow it with the Z in about 20 min, then trim and blow and be out in half hour. Well the guy nitrogened his yard and it is a grass farm. I mow once a week and never missed a day and the grass build up each week was pretty bad. I blew it in but he wanted it bagged. I ahve an accelerator bagger for my quick so I thought I would try it one week. it took about an hour. Of course there was no place on his property to dump it so I had to bring the grass home to my mulch pile. Anyway he has a tree that is within 34inches of his neighbor. I know this becasue I made the circle around his tree it cut 2inches into his yard, and the next door neighbor had a fit ok, so I mowed that part with the 21 inch and the rest with my quick. Bottom line I had an hour tied up each week getting paid $20.00. He called to complain aobut the dead grass that built up on top of his grass, I told him I would bag it for twice the price. A few days later he left a message on my voice mail he no longer needed my services, he has replaced me. Do you guys really try to keep customers like this? How far do you go that is "good buisness? And who took this account?