Talk about making you feel good.I got my first bonus(lawn/landscaping) this year.$100 cash. A nice card came with it. <i>"NickN, Best wishes for the New Year.We have really enjoyed having you taking care of our yard for us.Your service has been exceptional and takes such a weight off us,as one thing we don't have to worry about. Mr. and Mrs. Customer" </i> Post it note enclosed:<i>Here is a little extra as a Christmas bonus</i> On top of that,they upgraded their service from $1600 per year to $3800 per year.Why can't every customer be like this?