I got to a customers house the other day and it was already cut (by them because the mower was sitting out) I knocked on the door and no one answerd the door so I left. I gave them a call today to see what the deal is and if I'm still even cutting for them so we'll see what happens when I get a call back. The thing that p's me off is I've been trying to keep all my accounts from burning so I cut them alittle higher and have been hitting them every 8 days, well they go and butcher the crap out of their yard, had to have been cut on 2" or less. So I can only imagine what it looks like now, if it even needs cut. Heres the problem, my contracts don't say anything about a penelty charge for driving out and it being done already, just says if they're unhappy they can cancel service with 2 weeks notice and they still have to pay for the following two weeks of service. Well I timed it and it took me 20 mins to get to the place, stop, and get back to where I had to be (yes its out of the way but its a large property=good money) so I wasted 20 mins and fuel to get there, so I thought about putting a charge in there for 15 bucks for wasting my time. Should I do that even though its not stated in the contracts, would that be out of line? I think I have to change my contracts up to include that and a fuel surcharge. It's going to suck for them if they cancel and don't want me to mow anymore because they WILL be chaged for 2 cuts and the wasted time of driving out there the one time.