Great Dealer Support!

Discussion in 'Lawn Mowing' started by Rougher83, Feb 22, 2005.

  1. Rougher83

    Rougher83 LawnSite Member
    Posts: 34

    Got a call today from my JD Dealer. I bought a JD Quik-Trak 647 back in January. Now I know that it is still too early to get any cutting done, but that doesn't keep you from test driving and improving your skills. Anyway...got a call from my dealer, just to see how I liked the mower and if I was getting used to how it handled, and if I had any questions or needed anything. Said that after I started cutting to give him a call and he would go out with me on a few jobs. Now, I don't know what experiences anyone else has had, but I am not familiar with any other business that sells you something, and is willing to make that kind of effort to ensure that you are truly satisfied with a purchase. Dealer support truly is something to consider when making a purchase on a piece of equipment. Thanks Josh for the great service.

    By the way....I love the JD Quik-Trak :blob3:
     
  2. Roger

    Roger LawnSite Fanatic
    Posts: 5,927

    I'm glad to hear somebody getting good dealer support.

    Why did you buy the 647? Did you make a choice against a 717A or 727A rider?

    I have done some looking and talking with JD, and like what I see and hear. My need is a 48" mower, and wonder if I should give more serious consideration to the rider, rather than the stand-on mower. The price difference wasn't that great. Clearly, the stand-on has a smaller footprint, and therefore may be more easily handled. Also, the weight is about 400# less (with smaller tires).

    Any thoughts about your decision?
     
  3. Rougher83

    Rougher83 LawnSite Member
    Posts: 34

    Roger,

    The reason I went with the Stand-on instead of a rider is the foot print being smaller. We only have 3 or 4 jobs that I consider wide open, the rest are smaller residentials or have numerous obstacles...and the quik-trak would require less manuvering (i.e. back and forth) than the rider would. The weight difference was a factor as well, but not as big as the size and manuverability. I can't wait to start cutting with it. I also looked at the Great Dane but was just not as impressed with the quality and functionality compared to the Deere.
     
  4. Roger

    Roger LawnSite Fanatic
    Posts: 5,927

    Rougher83,

    Your profile is set up with "no PM." If you wish to discuss the JD issue further, PM me, or e-mail: rehrlich53@verizon.net
     

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