1. Missed the live Ask the Expert event?
    Not to worry. Check out the archived thread of the Q&A with Ken Hutcheson, President of U.S. Lawns, and the LawnSite community in the Franchising forum .

    Dismiss Notice

Gutter cleanout too late

Discussion in 'Lawn Mowing' started by LCME, Dec 14, 2004.

  1. LCME

    LCME LawnSite Senior Member
    Posts: 430

    I gave out gutter cleaning est. in the fall. One cust. called the other day and wants his gutters cleaned. I told him ok but i would have to wait until the weather permits. he says why. so i have to explain that his gutters are frozen solid by now and it's is snowing out. what a moron!. some people are soo stupid. i did not want to clean his gutters in the fall anyway. so i est. the price to be $225 for approx. 175 linear feet. I could use the extra money but the weather really sucks here. how would you handle this?
  2. KathysLGC

    KathysLGC LawnSite Bronze Member
    Posts: 1,345

    Dam it's snowing there? I would schedual it for a good day, go up there with my BP and blow out the gutters if it's dry. If there wet and nasty then i would go up there with a few 5gal buckets and scoup everything out.
  3. LCME

    LCME LawnSite Senior Member
    Posts: 430

    Yep the gutters are wet, nasty and full. the gutters are full of crap. will have to use the scoop and bucket to get the job done. i will just wait for the weather to change. wtf was the cust. thinking. i could of done the job a month ago. but noooo cust. wants gutters cleaned in the f/&in middle of a snow fall.
  4. jbell113

    jbell113 LawnSite Senior Member
    Posts: 654

    bundle up ...do it anyway
  5. grass_cuttin_fool

    grass_cuttin_fool LawnSite Gold Member
    Posts: 3,503

    Maybe something to think about for next year would be that estimates are good for 30 days or expire on a certain date around the time you think you will be done for the year say Nov 31
  6. dfor

    dfor LawnSite Senior Member
    Posts: 821

    You don't really have a choice. Cleaning gutters that are frozen is nearly impossible as you know. Like you said, just wait for a few good days. Hopefully he won't think you are bs-ing him, being that he can't figure out why they can't be done now.
  7. LCME

    LCME LawnSite Senior Member
    Posts: 430

    I usually send out my estimates with a 30 day expire period. I guess this guy just wanted his gutters cleaned in the beginning of winter.
  8. LCME

    LCME LawnSite Senior Member
    Posts: 430

    Maybe it will be easier to clean out the gutters frozen. I can pry out solid chunks of debris.
  9. tonygreek

    tonygreek LawnSite Gold Member
    Posts: 3,439

    <"Maybe it will be easier to clean out the gutters frozen. I can pry out solid chunks of debris.">

    nope. not only is it more difficult, using the term "pry" and coupling it with the phrase "thin, aluminum gutters" and you'll find that you'll end up losing significant amounts of money when you damage a customer's gutters. it's pretty easy to damage a gutter during install, let alone prying out frozen material.
  10. LCME

    LCME LawnSite Senior Member
    Posts: 430

    Ok how about if i just rip off all the gutters. that way the customer will not have to get the gutters cleaned anymore. :p

Share This Page