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Discussion in 'Business Operations' started by nosparkplugs, Apr 18, 2009.
We lost about 5 hours due to weather this week
how the hell can you not hit 40 by saturday???
Because Saturday is a back up day. When it rains we dont come in unless the rain is going to stop early or it is light enough to mow.
I'd hand you my phone with a f---off. No way I would expect someone to be on call just because you are backed up. People have lives, kids b-days etc. Things that are alot more important than working until death. Now with that being said if there was given notice of 48 hrs prior to saturday that should be enough notice. Not a call on sat morning saying hey come to work. I would answer the phone and laugh in you ear.
I always stress family first this applies to myself & employee's. It did rain here in the early AM, and I did mention to the guys we were going to be working on Saturday later if it rains. For me if I'm working on Saturday it's like any other day minus I'm a little slower getting up, the guys know this, and tend to take advantage of this buy NOT ANSWERING their phones as fast as I would like, but they always come through, just make me sweat it for about an hour or two
My guys know that if it rains Monday they will working Saturday. If it rains Monday and Tuesday they know they will be working Saturday and Sunday. I don't have to tell them. Now if they have wedding to go to or something that cannot be rescheduled that is different.
Most of my guys want to work weekends. I have a crew out working today(Sunday) because they wanted to.
Most of my guys are happy to work weekends (time and a half). A few don't want to. I try to get everything done during the week. I've had a few who had a problem dragging themselves in on Monday or continually show up late. They don't last very long. I get about 3 calls a week (without advertising) from guys looking for work. If you don't show up, you don't have a job.
Ed's and other guys that would get mad about "the phone call" forget that we all work in a service based industry. The customer comes first...if we want to keep a job. If it rains or something else comes in the way, you must make some small sacrifices to get things done.
If you take nothing else from this thread, remember this, THE GRASS IS ALWAYS GROWING.
When you skip properties for 2 weeks there is normally twice the work, the crews get one day less on their check to share with their family and on and on we go.
Lest we forget that in the winter time most everyone has greatly reduced hours so they have time to spend at home then.
Make hay while the sun is shining and get to work.
I get calls on the time with people looking for a job because they see my trucks, yellow pages, or other advertising. I am about to the point where I just hang up on them. Most of the time I cannot understand ebonix(white and black people) and when I get their references, they give me the last guy that fired them because they were sorry employees. Are these guys just idiots? Do they think I ask for references just to bluff them? When I need guys, I talk to my employees and they find me good ones.
Exactly, if its a crew lead he knows when they are behind.