I believe that most of my customers wouldn't know what the question meant. In discussions from time to time, if the topic arises, it is clear they have no idea, nor do they care, what is done. Oh yes, there is a small percentage who understand, but it is a very small percentage. The important question to my residential customers, "Does the job look good?" How that goal is accomplished is up to me. Much earlier in my life as an LCO, I got all bunched up about the topic. I tried to explain, get permissions, etc. That mentality is all gone now. As I've been doing this work for many years now, it is clearer and clearer that nearly all of them just don't know, nor do they care. I never mention one word in my offer letters or quotations about clipping management. I do what is necessary to meet the standard I believe is right for the property, for the customer, and for me. The second item is what is important -- being sure to understand what the customer expects. However, I am also very concerned about what result I leave when I drive away - every finished job is my marketing brochure for other potential clients. I may choose to do more work than the client expects. That is my choice, for the benefit of my reputation.