So I am selling my Deere because of the techs at my dealer. Love the dealer, hate the techs. Anyway, I was calling my dealer I bought my scag from to find out the if they could fix my new striping kit (lost bolt on second lawn and was dragged 20 feet and both of the connecting arms are now bent) and give me dimensions for the blade so I am not paying out the ass for some high lifts. Guy puts me on hold for 10 minutes and then tells me to call back in an hour because he doesn't know either answer. Call back and I get the run around again. Call another dealer who is busy and says he will call right back. He calls back when I am picking my daughter up from daycare and speaks with my wife. He tells my wife that since you DIDN"T BUY THE MOWER FROM ME, WHY SHOULD I HELP YOU. I get home and she tells me and I am utterly speechless. All this from the Scag Gold Dealer. I get him on the phone and tell him that I tried to buy a mower from him but the other dealer had the same mower for 2 grand less. I then ask him to stop being a child and if he doesn't want my business, that's fine but I can now see why he ain't selling that many mowers with that sh%^ attitude. He eventually breaks and begins to work with me and come to find out that the dealer I bought the mower from gave me the blades for a scag w/ advantage deck not velocity. So, in the end he helped me out and I will probably throw this guy some business but I really don't understand some people's thinking. Like, if a customer called for an estimate, no one would turn them down because they had previously used another LCO???? Sorry, had to vent. I am better now.