I have several apartment complexes that I mow once a week. Last week I mowed all but one of them. The manager called me and wasn't very pleased with me, to say the least. I didn't mow that one because I didn't think it needed it. The week before I was cutting dust. It did rain since last Monday when I was supposed to cut, but I thought we had an understanding that if it didn't need cutting that I wouldn't do it. I put a bid in on another complex owned by the same company but not managed be the same guy. I just want to make him know that this wont happen again and would like to be assured that he doesn't bad mouth me to the other manager. How can I make it up to him? Any ideas would be appreciated, as I don't want to lose this account or not get others because of a misunderstanding.