help on an estimate!!!

Discussion in 'Starting a Lawn Care Business' started by straightlinelawns, Feb 19, 2004.

  1. straightlinelawns

    straightlinelawns LawnSite Member
    Posts: 67

    Help!! I wrote a new customer of mine an estimate for some workto be completed and the way I wrote it out was very simple and easy to understand. I put all the prices next to all the jobs he wanted completed but when it was time to add up the total,My dump "a**" forgot to add in a $100.00!! What should I do??? Tell the customer the honest truth and break the bad news to him, Or take the $100.00 dollar pay cut on my behalf because it was my fault? He probably won't be to happy when I up the price a 100.00 and I could possibly lose the business. Maybe he looked at the estimate closer than I did. and understands I made a mistake and won't be upset about it??
     
  2. J&R

    J&R LawnSite Senior Member
    Posts: 835

    I would go and tell him he should understand. But remember don't make him mad the town you live in every body has a gun.
     
  3. mow2nd

    mow2nd LawnSite Senior Member
    Posts: 603

    call him asap, and explained what happend.
     
  4. straightlinelawns

    straightlinelawns LawnSite Member
    Posts: 67

    thanks for your help. like I said, all the prices were on the estimate I just forgot to add it up correctly, if you look on there, you can clearly see the mistake. but yeah your right, we all have guns here!!lol. I will probably give him a small discount for the problem. i'll still make good money from him all summer!!!!
     
  5. CSRA Landscaping

    CSRA Landscaping LawnSite Bronze Member
    Posts: 1,232

    Eat it and learn from it. How would you feel if you got a quote and then they called you back and said it'll be $100 more than what we originally said?
     

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