I am in my first year of being full time and BARELY making ends meet. I got to my biggest customer today to find that he had "barderd" with a mower manufacturer to get a new ZTR. He is now going to cut his own property. I guess our service agreement doesn't mean much to him. He will be getting a sertified letter in the next few days letting him know how much it will cost him to back out early. Sorry, just had to vent.