So, I'm almost done for the day with three lawns to go. I just get finished loading my EXMARK LAZERHP onto the trailer and start going through my shutdown/cool-down procedure...throttle to idle....mower switch off...and then I wait about a minute before I shut the key off. I usually get off the seat and close the gate and make sure everything else is secure while the engine idles. Well, I stand up and motor just dies. Strange, I didn't hit the ignition switch. Try to re-start. Nothing. After about an hour of troubleshooting as far as I could I called my dealer to see if they could take a peek at it and this is what I got for a message.... "Thank you for calling XXXXXX Hill Farm Equipment, the store will be closed from July 25th to August 8th while we are on vacation...." VACATION? What the XXXX? A farm equipment store closed for vacation during the summer? Sure enough, after calling some other people, they close their doors every year for two weeks in the summer? Exmark, are you listening? Well, if you are, guess who is switching brands next year!? Luckily, I convinced a Exmark dealer about an hour away to take a look at it. But even he said that as of next week, he is dumping the exmark brand due to reasons I'd rather not get into to.