I have never dealt with Redmax products before, so I check them out online to find my nearest dealer (about 30 miles away from me). I call him up, tell him that I am shoping for a new trimmer and have basically narrowed it down between the Redmax and the Echo. I ask him what is the biggest difference between the two? His reply was priceless. He said, I don't give a sh1T if I sell one or not! I make $10 on one and could careless if I ever sell one again! That is one Hell of a sales pitch, eh?! I might just have to go with the Echo if my NEAREST Redmax dealer has no motivation! What the hell was that all about anyways?! I want to try one of these machines out, but I will be damned if I go out there to demo one just to listen to that freakin ****** again! Where's Bobby when you need him?!!! LOL REM, you reading this?! Sorry, had to vent!