How are you full services accounts set up?

Discussion in 'Business Operations' started by lawnpropm, Jan 7, 2013.

  1. Crimson Lawn

    Crimson Lawn LawnSite Senior Member
    Posts: 319

    cpll,
    St. Augustine requires different apllications rates. Also there are some ferts and even squirts that you cannot use on it as well. I will give my father a call in Florida and see who or what he uses. Fesuce can look very good if people are willing to pay for it. Our strains of Fescue here take about 3 full years to become adult enough to sustain themselves.
    I can try to get other info from Howard Johnsons commercial line you.
     
  2. yardguy28

    yardguy28 LawnSite Platinum Member
    Posts: 4,464

    MY idea of full service and what I offer as full service is:

    weekly mowings (bagging as NEEDED), shrub pruning usually twice a season (or as needed), mulch once a season, spring clean ups and fall clean ups.

    if I were licensed I would include fert in that full service.

    I invoice at the end of the month for the work that was actually performed. no contracts, service agreement or any papers to sign except the check you send.

    I use my full service option as a way for clients to basically forget about there lawn. if I show up one week and the grass is a little longer than normal I can just choose to bag it and charge accordingly. as the shrubs need pruned I just do it. services in general are done automatically as I see they are needed.

    my basic clients are just mowing services and anything else is up to them to either ask for or give me permission to do.
     
  3. groundeffects

    groundeffects LawnSite Member
    Posts: 17

    It will also be costly to the customer in spring when it comes time to spray out the winter rye. There is really no one grass that works better in our area. Like cpllawncare said we are in that transition zone. All going to depend on the site and soil. As for the billing issue it wouldnt be such a probelm to get customers to pay year round if it werent for the fly by nights coming in every year dropping prices.
     
  4. lawnpropm

    lawnpropm LawnSite Senior Member
    Posts: 579

    Yea I know we are in a transition zone, for some reason I thought at a certain temperature would make the rye die back??
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  5. lawnpropm

    lawnpropm LawnSite Senior Member
    Posts: 579

    That's sounds like a good package plan. Do you plan on getting licensed
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  6. cpllawncare

    cpllawncare LawnSite Silver Member
    Posts: 2,659

    Yea dropping prices for a season then disappearing at the end of the season.
     
  7. yardguy28

    yardguy28 LawnSite Platinum Member
    Posts: 4,464

    currently no.
     
  8. grassmasterswilson

    grassmasterswilson LawnSite Platinum Member
    from nc
    Posts: 4,535

    I changed things up a little this year. I offer fescue a 12 month plan that states 50 average cuts

    My warm season looks like this....
    8 month growing season(march-oct)
    12 month growing and leaf season(march -dec)
    12 month full year avg 48 cuts

    With in each plan I had 2 levels. Mow blow go and mow with bed maintenance

    I am hoping to switch all my Eow to weekly cuts. But I think I will still have a majority of "pay as you go" customers who I bill monthly as well as eow cuts.

    I wish I could make my plans and pricing so attractive that people would jump all over it.
     
  9. lawnpropm

    lawnpropm LawnSite Senior Member
    Posts: 579

    We all wish we could do that. A friend of mine told me you can't get em all. If you do something is wrong with your prices. I told him BS I want it all!!!
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  10. lawnpropm

    lawnpropm LawnSite Senior Member
    Posts: 579

    Having 2 different levels in each plan, how has that worked out for you? Do you offer this as an option up front, or if the customer seems like they aren't the full service type do you then give them options?
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