When we started out nearly 10 years ago, I decided that my business would be all inclusive. This meaning I would not shy away from anything lawn or landscape related. My opinion was and still is that providing a multitude of services maximizes the dollars you get from each customer and protects you from slumps in specific markets. I know that there will be some that say you should have a more direct focus but i have found that it keeps us on a steady revenue stream. We have turf guys, fert guys, hardscapers and landscaper and a few that do whatever is needed that day. Most of our crews are cross trained. One guy may be installing a sprinkler system on Monday, Tuesday filling in for lawn guy that was a no show, Wednesday building a patio and Thursday and Friday installing a pond and planting trees. We have a good mix of commercial, residential and multi family clientele. And before anyone brings up quality, I would put my crews up against any of yours at any time. The fact is our comebacks are less than 1%. Is what we do the norm or do most specialize?