I moved in to a new home with a 1 acre lawn in June. The contractor had done the typical straw and seed and I had a yard full of weeds in no time. I hired a company to mow the lawn. They always show up on schedule (they also mow 15 other lawns in the neighborhood) but they don't do the greatest job of mowing and trimming (poorly maintained mowers with dull blades, lots of skips, throw their cigarette butts in the lawn while mowing and they mow the same pattern every week). As a result I decided to find a different company to take care of my lawn. I received several recommendations for one company so I called them. They reviewed my lawn and recommended a total kill of the lawn, power seeding with 3 types of Fescue, aerating twice a year and fertilizing / weed control 6 times a year. They don't mow or trim, so they said I needed to find someone else for that. They gave me a quote and I immediately told them to get started. They told me they would come by the next day, kill off the lawn, follow up within 7 days with a second kill where needed and then power seed 7 days after that. I was told I would have a new lawn within 4 weeks. They showed up the next day, killed the lawn and presented me with a bill for killing the lawn - I paid it immediately. It's now been 3 weeks, they have not shown back up, have not called and have not returned any of my calls. When I called their sales office I was told they may be having "equipment problems". I now have an upscale home surrounded by dead grass and green weeds and no idea if or when these guys plan to finish their work. Obviously they will not be allowed back on my property. My question is how do I find a lawn care company that does good work and shows up when promised? I have a company that shows up, but does shoddy work and a company that does good work, but is so busy they won't show up when promised. I'm not looking for a bargain, I want a nice lawn and good service and I don't mind paying for either. I don't nit-pick the work, I always pay immediately, keep my lawn picked up and don't have any pets that would leave presents for the lawn care company. I would think I would be an ideal customer, yet I can't find good service. Any suggestions for doing so would be appreciated.