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How do you answer your phone?

Discussion in 'Starting a Lawn Care Business' started by stevenf, Feb 4, 2008.

  1. stevenf

    stevenf LawnSite Bronze Member
    Posts: 1,612

    For thoughs of you smaller operations that use your cell phone as a primary phone. What is your opening question?
    **** ******** how may I help you?

    HOOLIE LawnSite Gold Member
    Posts: 3,981

    Actually I hardly ever answer the phone, it goes to voicemail most of the time. In the spring I make more of an effort to answer. I just answer "Hi this is HOOLIE"
  3. grass_cuttin_fool

    grass_cuttin_fool LawnSite Gold Member
    Posts: 3,503

    If its morning.....Good morning Wayne's lawn care how may I help you.......

  4. Gmgbo

    Gmgbo LawnSite Senior Member
    Posts: 382

    I save their numbers in my phone and greet them by name....I think it makes the customer feel special.
  5. harddog00

    harddog00 LawnSite Member
    Posts: 94

    That is a great idea! I agree
  6. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Posts: 10,812

    What:confused:Answering the phone:confused:
  7. rlatham

    rlatham LawnSite Member
    Posts: 13

    I have the same issue. My mowing is a side business and I use my cell phone as my business phone. I have found that if I don't know who is calling I just answer Hello. If it is one of my customers I know because I have them stored in the phone
  8. harddog00

    harddog00 LawnSite Member
    Posts: 94

    Yes Sir'.......Many people do not think of the little things, or maybe they take it for granted since they already have their buisness
  9. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Posts: 10,812

    Get a sense of humor.
  10. harddog00

    harddog00 LawnSite Member
    Posts: 94

    Sorry, guess my bearing is too much....Hows' this:laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh:

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