I go to their house I give them a door hanger. They call in for a free estimate. I take their info and put it into the computer. I print out the bid sheet. we go back to the house (or business)we talk to the customer and evaluate the property. we go back to the office. I type up a pretty little proposal. I print it out and take it to the customer. they keep it and think about it for 3 days. they call back in and say they want service. I go to the computer and type up a contract. I take it back to the customer get it signed or leave it for the proper person to sign. I go back to the office. they call say it is signed I go to the customers and pick it up or sometimes they mail it to me. howdoes everyone elso do this process?