How about giving you the wrong address to their house, and you have been servicing the account since March. The correct one is 4 houses away. The only thing bad about not meeting them on their property. We have cut it 11 times, going on 3rd app, aerated and seeded, mulched planted 2 bushes, and she has paid the bills. This makes me wonder how we have done the wrong house and she still has been paying the bill. I went by today (Sunday) to see what was up with this, the lawn is 3 feet tall, and the crew that cuts it keeps commenting on how tall it was at the correct address but wasn't at the time. Again she was paying the invoice at the incorrect address. Well I now have a new customer who wants us to continue the service. She was the one who called after she asked around with neighbors who was doing her lawn. She was happy to not have to push mow it any longer.