Thank's to all that shared their knowledge. Yes I meant 5', typo on my part. An elderly lady owns the place and lives alone. The one son that use to do things for her has passed away. The other son lives out west. This past winter she was refered to me for snow removal. So I approached her about landscaping. She wasn't happy with her current guy and has given me a shot. Her lawn was being over taken by moss and weeds with many bare spots. She complained I was charging to much to weed and feed. She said I show you my bill from last year. She had been billed at a lower rate per application but was charged for 6 apps, but her total bill was more then I was going to charge for her for this lawn season. Then I had to point out that not only did they charge more they did not use enough product that is why her lawn had deteriorated. At the start of the season she said her lawn doesn't grow and only wanted it cut ever other week, I agreed as long as her lawn didn't grow. Since April I got her lawn turned around and she told me her lawn never looked so good. Yet she asked why are clippings being left on the lawn. I told her she needs to have it cut every week because it's growing like it should now. Her response is you need to cut the lawn short, like the old (hispanic) guy did her place for the last few years. I pointed out that to cut her lawn short will only contribute to her lawn going down hill again. That at the proper height a lawn will not burn as easy, will set better roots, will choke out weeds. Then she tells me that one of the previous guy's employee (another hispanic) just came by and said your lawn looks awfull, it's too high, I cut it short for you for $25 every other week. I told her that if that was the way she wanted to go she could with the new guy but I was not going to do it for less then the $35 for the 11,236 sf lot that I charge now. So I mowed her lawn at the same height 3.5" as I always do. Told my friend (to cold to call some one that has been a good friend for a long time just an employee). Go extra slow today to help reduce clippings. When done she comes out and says the lawn looks real good today did you cut it shorter? I told her no same height as always then restate the importance of cutting at the right height. Then she said the new guy gave her a price to trim her hedge. She asked me how much I would charge. I told her 4 hours. So it would cost her $200. She then told me the new guy would do it for $30. I said no way that I can do that job for $30 and not lose money. So she said is it ok for him to do the hedge and I said sure. Even though I was not due to cut her lawn this week, on this past Wednesday my route takes me pass her house so I went to see if the hedges were done. From the driver seat of my vehicle they were not cut down enough to reach 5' and the top was cut like a rolling wave with about a 6" variation about every 3' lenght on the top. I wonder what she will have to say next week.