If a customer calls inquiring about landscaping, you go out, they discuss what they'd like, you leave, email or mail them a quotation right? What do you do if they'd like to meet you again to discuss the quote, review what will be done, make changes or additions etc? I think at least 50% of the time this happens, we go out expecting the deposit for the job which is half up front, only to find out they want radical changes, additions etc that i must re-quote. Many times you re-quote with all of the changes and then the price is too high suddenly and they decline the work, you get no job. I try to avoid this since most past clients we've spent "above average" time with up front chose not to do the work and we've made no money from them. I understand they may have questions, but does it really require us to come back out, fuel and my time for this a second time still without a deposit for ANY work yet? Situation is totally different with a prior deposit for the work and then they want to add something. Ive been told "we would like to use your services" only for them the following week to never mail their required deposit to start a job because they've added so much at the end, they either cannot afford it or choose its too much or start price shopping again for a cheaper price after all of their details of the job are in writing in their quotation from us? whats your opinions?