I get called on an a referral estimate last friday, Im in the area so I stop by. Lady wants a modest raised patio with a few steps and 240 square feet of pavers. The deck stairs needed to be removed and rebuilt for proper look, but she requested that they be reused. So I spend an hour drawing up a real basic plan and price and go meet her Saturday since she seemed to be in a rush. I tell her it will cost around 13k, but she needs to give me more info on her product choice to really narrow it down. She is nice, but short with me. By the time I get home there is an email for me stating that my price was way more than they had in budget even though she told me she expected it to be over 10K upon first meet. She would not be using any of our services. The referring customer is a good customer and knows we expect premium pricing for our other services. So I figure OK Ive had lots of tire kickers this spring so no big deal. Today I pass the house and guess what? I see an old man that my brother worked for many years ago that only did premium hardscapes long before I was around. He retired a few years ago supposedly. No trucks just a few cars and a few workers and wheelbarrows. The deck was completely gone, the area for the patio had been stripped of its old landscaping, and there was maybe 50 tons of stone in the middle of this ladies lawn. 4 days after I get the call? So was this lady looking to waste my time? Was she going to cancel on this guy after he most likely ordered his material? This is the second time this happened to me since last summer. Makes me wonder if the people I do contract are doing the same thing. I would be real mad if I got cancelled after materials where purchased. Who else has had this happen? Im tired of waisting my time. Almost makes me want to raise my prices even higher and then advertise them.