OK, I have this commercial account which is next door to a rental and the owner lives next to that. 1-2-3 Anyways, the rental has been empty a while and the landlord's adult grandson has decided to "sprout" an lawn care operation. So this guy is mowing the house and the rental. Now to the problem, this guy should have his lawnmower license revoked for life! No idea what he's doing, butchering and scalping. Now for the worst part... I happened to get behind this week and had to move this account to Saturday, so I wasn't there cutting mine when he was cutting as usual. He scalped it way over the property line and made a big mess of my account. He also has no idea how to turn a Z rider either! There are huge divots everywhere! How in the world am I supposed to handle this one? No I mean without saying and doing what I want to!!! How do you go about handling a situation like this without causing a rift between all parties involved? I am beside myself mad and my customer is going to have an absolute fit when the business re-opens after the holiday.