This is a tough one. How do you go into a job picking up where another LCO has left off? Got a call this evening from a business owner who hired a Co to do mowing and maintain their beds. When I showed up.. the other company still had some hand tools on the property. The owner told me the other guy said he would be back today but never showed.. The owner said he called but no one answered. I know, even just starting this year, sometimes things happen and you can't do what you say you will do when you say you will do it. Is this making any sense to anyone? Thanks.. BTW, it would be a great account for me to get. Did I just answer my own question?