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How to keep application accounts pouring in year round?

Discussion in 'Pesticide & Herbicide Application' started by A1Lawns, May 16, 2007.

  1. A1Lawns

    A1Lawns LawnSite Member
    Posts: 217

    For those of you that have a good client base and are constanty busy and always signing up new clients, etc., (actually know what you're doing-even though lets face it lawn care is not rocket science) this question is for you..

    How do you keep calls for lawn applications, aerating, seeding/lawn rejuvenating, etc., coming in all season long? Because I know there is a point in the growing season when customers just dont want to worry about lawn care until the fall or the next growing season for the most part.

    What is the key for continual, prospective clients besides knowledge(have it) and results(always)?

    Thanks in advance! :weightlifter:
  2. heritage

    heritage LawnSite Bronze Member
    Posts: 1,268

    When interviewing prospects, find out their expactions and then exceed them.

    Also before signing them, make sure they are the type of person/client you want.

    Quality people will pay quality prices, and bigger is not better. Sell quality, charge for quality, exceed expactions and expect little if any turnover.

    Don't try to compeat with the large volume/low price/low quality companies.....Not worth it ;)

    We rarely lose a client unless they move, divorce ect. And we have plenty of work :)

    Pete D.
  3. ampeg76

    ampeg76 LawnSite Senior Member
    Posts: 297

    very sound advice!

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