Periodically I get a call/email from a customer about something small my crew misses. Maybe a limb left in the bed or they didn't break up clumps. Small stuff. How do you handle that with your crew. I send them back the next day to fix it but I want to make a point that this is not acceptable. What about sending them back on their time? When they are out unsupervised I dont want them cutting corners just to get done. I make a point to tell them to cut the lawn like it was their girlfriend or wife's lawn. Hoping that would mean they would do the best job possible.