when we do our leaf cleanups, we charge a flat rate for the cleanup. if we come once a week, once every other week, whatever, it's the same price. well, this one customer was quoted $200 for fall leaf cleanup. we were there 10 days ago, and did the bulk of the work, as 90% of the leaves were down already. we arrived today, to finish up, and found the place spotless. i knocked, wtf?? she came out and said that she decided to do it herself. over the last 10 days, she picked up a little bit every day. she did this three times. NOW, since she did 3 cleanups, and i only did one cleanup, she felt she only owed me 25% of the total fee ($50). how does this sound?