I got a F

Discussion in 'Irrigation' started by irritation, May 16, 2014.

  1. txirrigation

    txirrigation LawnSite Senior Member
    from Texas
    Posts: 977

    I have always had good reviews on those sites. Recently I got a 1 of 5 on yelp because we missed a bid meeting. Long story short it did happen and it was our fault, the customer could have communicated a little more effectively but hey, it's our fault. It has actually helped our business, people like the response and said it makes our site look legit because it isn't packed full of 5 stars.

    I do feel like 1 of 5 should be reserved for people that steal money, don't finish a job, or run out on the warranty... But I guess that isn't my call.
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  2. southerntide

    southerntide LawnSite Fanatic
    Male, from Alabama
    Posts: 5,744

    x 10

    On there its like the more you pay them the better your ratings get :nono:
     
  3. Mikegyver

    Mikegyver LawnSite Bronze Member
    Posts: 1,810

    Y'all must not be irrigating much if y'all have time to fool with that stuff. I'm lucky to get a few updates on our company's social media in a week. We are absolutely slammed here with calls. Texas is booming.
    On a side note, BNI has worked well for us. Helped us double in size. No need for random calls from some list.
    Mike
     
  4. DanaMac

    DanaMac LawnSite Fanatic
    Posts: 13,156

    I tried BNI back in the late '90s. Hated it. Maybe it was just the group I was in. Only received work for the members in the group, and they expected a discount. Never received leads from them outside of the actual members.
     
  5. Mikegyver

    Mikegyver LawnSite Bronze Member
    Posts: 1,810

    Don't get me wrong, some BNI chapters are a joke. The one we are in is around 40-45 members which helps. Most of what we get is maintenance work (mainly lawn but some irrigation) and between that and installs it's paid for membership fees, meal fees, and time many times fold.
    Mike
     
  6. clydebusa

    clydebusa LawnSite Bronze Member
    Posts: 1,660

    I got an F for not bidding a job. It even says that I came out and looked and advised I would not be able to do the work. They didn't understand this since I come and do the neighbors yard next to them. The vibe I got was the lady was a wack job and had fired 10 LCO's in the last 8 years.
     

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