I hate when this happens.....

Discussion in 'Lawn Mowing' started by Get Some..., May 15, 2012.

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  1. Get Some...

    Get Some... LawnSite Senior Member
    from Kansas
    Posts: 651

    Pulled up in front of a regular mowing job today and it was just mowed with a 21". :confused:

    Left a bill for the last four services and one fert app.
    Plus a $20 trip charge for today....
    Wrote on it "if you no longer require our service I would appreciate a phone call or e-mail saying so".

    We will see what happens.
     
  2. sehitchman

    sehitchman LawnSite Senior Member
    Posts: 748

    Be careful how you word that type of note. I had one of my yards get cut, the homeowner never figured out who did it. We figured some LCO did the wrong house. Still my customer after a couple of years.
     
  3. Richard Martin

    Richard Martin LawnSite Fanatic
    Posts: 14,700

    Wow, $20 trip charge? This one wasn't in the same neighborhood as any others that you cut? Or even the same town for that matter. Did you have that penalty written into the contract or verbally agreed to?
     
  4. Get Some...

    Get Some... LawnSite Senior Member
    from Kansas
    Posts: 651

    Call your local HVAC guy, make an appointment for maintenance of your HVAC.

    Do not be there when he comes.....see what happens...:laugh:
     
  5. hammmerhead

    hammmerhead LawnSite Senior Member
    from ozarks
    Posts: 266

    Fixed it for you:)



     
  6. shadrach

    shadrach LawnSite Member
    from indiana
    Posts: 66

    What is wrong with a trip charge?
     
  7. Richard Martin

    Richard Martin LawnSite Fanatic
    Posts: 14,700

    If it's not in the contract then you can't charge for it. Or at least, they don't have to pay it if you charge it.
     
  8. 4 seasons lawn&land

    4 seasons lawn&land LawnSite Gold Member
    from NY
    Posts: 3,587

    Respect for the lawn guy is so low that the lawn guys dont even have a problem with it anymore. Still, I wouldve made sure it wasnt a mix up or granny getting some excersize before I left the note. The service charge is legit if your in a rural area.
     
  9. Snapper Jack

    Snapper Jack LawnSite Senior Member
    Posts: 525

    Cutting grass isn't a specialized field and any Tom,Dick and Harry from the ghettos could fill your shoes.Good luck in collecting that 20.00:laugh:
     
  10. yardguy28

    yardguy28 LawnSite Platinum Member
    Posts: 4,464

    we aren't the local HVAC.

    I think $20 is a bit ridiculous. you only need to cover a little gas from driving there. $5 is more than reasonable.

    good luck keeping that account. I'd pay everything BUT $20 charge and fire your @ss.
     
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