I made my first bid on a residential customer. She accepted the bid but refuse to sign a services agreement or an annual contract. This my first account in the most prestiege community in the city. I didn't mention her husband is my childrens doctor and have known the couple for over 15 years. I don't think she would screw me but I'm worried. I need to mention, I went to do the estimate the day after her lco was out. He only mowed the backyard and didn't edge or trim. She's paying him for hedge trimming also, It look like the hedges haven't been trimmed in a while. Please give me your opinion, I appreciate everything I read and value the opinion of the ones with experience. Thank You.