I figure some of these details are necessary. Maybe not. Sorry for the length. I have several lawns in a, for the most part, clean mobile home park, but there is one customer that I've done a couple times this year. They called me mid-season. The yard is a mess, and I charged accordingly for the first mowing so that I wouldn't be losing money. Family situations are going on with them, 20 year old moving in and out, w/ boyfriend, etc. all stuff she has told me; I have tried not to make any outside judgments. The grandmother that was living there temporarily was the one paying, but she's moved on. Now it's her kids that live there, they are probably in their 40's. I called the grandmother about mowing, she had already moved, but said go ahead and mow it. I drove by, nobody was home, and it was one of those yards that I'd rather not mess with. Potentially not getting paid (even though that hasn't happened the few times I've mowed it). I drove by about a week ago when I was mowing my regulars, and the front yard was scalped, looked horrible. I assumed the rest of the yard was done too. It was not. The 40-something woman living there now called and asked "Uh when are you coming? I had you down for a couple weeks ago." I told her I saw the front mowed, she said they paid the neighbor to do it. I told her I would come mow it early next week, and since it wasn't really anybody's fault, I would charge my original cost, and I apologized for the mix-up. She said that would be fine, they would be leaving tonight (they are truck drivers) and probably would be gone for 3-4 weeks. I told her I would take care of it on Monday and keep my eye on it from now on. For future reference, it is not worth the time to deal with people like this? The kind that have too many other "irons in the fire" or am I over-exaggerating? Either way, to keep my good name, I will be mowing on Monday, it's a $30 yard, and who knows how tall the back is. It's not that big of a yard so I feel by sacrificing this time I will be alright. Any input would be appreciated.